Nadia Rynskaya, MBA, CLCS 16.02.1982
Moscow, Russia +7-915-***-****;
Nadia.rynskaya@***.com
Qualifications
Accomplished versatile Corporate Sales and Business Development professional with over 13 years of highly responsible global work experience in developed and emerging markets in digital & finance spheres. Highly accountable leader with a reputation for getting things done, excellent customer relationship management and ability to motivate and influence colleagues. Confident communicator, comfortable delivering information across all organisational levels. Fluent in English and Russian, holds US and Russian passports.
Currently interested in a Sales Management role in a startup.
● Corporate Sales: B2B, B2C
● Relationship Management
● CRM and Analytics
● People Management & Team Building
● Negotiations
● Project Management
● Budget Management
● Marketing, Communications & PR
● Strategy Planning & Execution Professional Experience
APPFOLLOW, Moscow, Russia 05/2018 – present
Head of Sales
● Own and drive processes for: hiringб on-boarding and training the sales managers, motivation and KPIs systems, regional and global sales strategies and operations
● Built a brand new sales team consisting of 6 business development managers for USA, UK, Europe, APac, Games and Incoming Sales
● Implemented analysis & best-practice driven processes such as direct sales and incoming sales customer management practices
● Provide financial information and resources for development of business plans and analysis of sales department activities
● Establish performance measurements through CRM designed to track and report progress against the global sales strategy
● Manage top-Enterprise customer relationships, such as Nickelodeon, Avito, Raiffeisenbank, Shell, HBO-LA, NFL, etc
ALLIANZ INSURANCE COMPANY, Moscow, Russia 09/2016 – 09/2017
Director; Head of Corporate Sales Center
● Restructuration and management of the corporate insurance sales center (Direct Sales, Broker Management, Agent Channel, Administrative and Operational Sales Support, Tenders and Telemarketing) – 65 people
● Business planning, prolongation and new corporate business – 1.2B Rub in GWP in Moscow and Regions, over 30% New Business Growth ● Full sales cycle including CRM, market and sales analytics, telemarketing & cross-collaboration with underwriters
ZURICH FINANCIAL SERVICES
Zurich Global Corporate Russia, Moscow 10/2012- 10/2015
Director; Head of Customer, Distribution & Marketing
● Built from scratch a Customer, Distribution and Marketing department for Zurich Global Corporate Russia - 5 people
● Responsible for business planning, profitable growth and customer retention in corporate segment
● Implemented Strategic Account Management strategy for the company's overall coordination and relationship with major Global insurance brokers, which lead to overall business results showing from 20% - to 150% growth for each partner
● Increased cross-sell and product density ratios from 0.8 to 2.3 by implementing a cross-sell framework
● Oversaw design, placing and servicing of all major accounts; strongly aligned to Zurich and London markets for placement, structuring and referrals
● Set up and marketed revenue generating Risk Engineering outsourced services for partners and customers (over $250к revenue it’s first year) ● Created a Worksite Marketing (Affinity Programs) with Retail at corporate customers’ locations
Assignments:
Head of Media Relations and Communications 02/2015-10/2015
● Responsible for all internal and external communications and media relations
● Key spokesperson for Zurich Global Corporate in Russia
Assumed temporarily all external CEO responsibilities 04/2013-10/2014
M&A Separation Project Manager 04/2014-10/2014
● During the sale of Retail Operations, was in charge of separating and ensuring stand-alone functionality of the spin-off Global Corporate business in accordance to Global standards and local regulations under tight timelines with limited resources
● Responsible for coordination and delivery on multiple work streams inclusive of IT, HR, Operations, Finance, Underwriting, Facilities, Legal &
Compliance Zurich Global Corporate in North America, New York
Broker Account Manager, Global Brokers Relationship Management 09/2011 – 10/2012
● Successfully served as a National Project Manager for “Big Three” global brokers’ Market Insight tools collaborating externally and internally on technology integration. Drove business development initiatives with “Big Three” global broker for International, Marine and Energy business units; liaised between broker contacts and internal departments to facilitate growth and increase market share; oversaw execution of development strategy at key locations
● Led in-person and webinar trainings, develop best user practices as well as work on internal marketing and sales campaigns for the tools targeting new business and cross-sell and increase internal utilization
Senior Analyst, Global Distribution Management 09/2010 –09/2011
● Participated in intensive Graduate Associates Program with core placements and training in Zurich, Moscow, New York and San Francisco under the Global Corporate Sales Department (Reporting to the Global Head of Sales)
● Led project team of 14 spread across seven countries in successful execution of claims platform utilization used in North America
● Assessed conversion, hit, retention, quote ratios and other KPIs; analyzed metrics and market insight tools utilization reports; identified trends, wrote executive briefings, assisted with RFPs, performed BU reviews and led pipeline and planning meetings
COLGATE-PALMOLIVE COMPANY, New York, New York 06/2007 – 09/2010
Risk Analyst, Global Risk Management
● Managed all aspects of company’s domestic casualty insurance programs establishing marketing strategies and program goals, providing loss analysis, accrual and premium allocations, and budget forecasting for 5 domestic subsidiaries
● Oversaw all international and domestic claims management within $500k retention for the entire company
● Selected as Guest Auditor for Sanxiao, China plant internal audit, examining adequacy and efficacy of internal controls
● Reduced pricing of excess liability insurance 25% and saved 38.5% on non-owned aircraft liability program over last three policy terms. Led Third Party Claims Administrator RFP process leading to 20% cost savings and better service
HUB INTERNATIONAL NORTHEAST, New York, New York 07/2005 – 06/2007
Assistant Account Executive, Licensed New York Property and Casualty Broker
● Completed 2 years of a highly selective executive training program including sales, placement & claims management rotations
● Chosen as sole employee to work as a Risk Analyst directly on site for 8 months with client Tishman Speyer Properties
Education
ST. JOHN'S UNIVERSITY, PETER TOBIN COLLEGE OF BUSINESS, New York, New York 2010
Master of Business Administration, Insurance and Risk Management Specialization
MICHIGAN STATE UNIVERSITY, SCHOOL OF NATURAL SCIENCE, East Lansing, Michigan 2004 Bachelor’s Degree in Mathematics
● Member, Sigma Kappa Sorority, Alpha Tau Chapter
HARTFORD SCHOOL OF INSURANCE, Hartford, Connecticut 2008 Commercial Lines Coverage Specialist (CLCS)